Everyone usually write letters because they are not happy with a services. But the truth is, our letter will be the contrary. We were so very delighted by the service that staff at Sleepys gave to us in recent times, that we felt it warranted a letter of commendation from us.
We stopped into the Sleepys store and purchased a mattress. From the onset, our salesman was courteous, patient and informative in regards to which mattress we might be interested in. Unfortunately, we had to exchange the mattress for other mattresses, not once, but three times. Needless to say we are professional people and do not make a habit of exchanging items we purchase.
This seemed to be an unusual situation. We must offer to Sleepys our highest praise for their patience, kindness, consideration and, above all, the professional manner in which they conducted each exchange. Never once did any of the crew seem annoyed or displeased. As a matter of reality, they were all very focused on our deciding on the right mattress that suited our desires. We went to Sleepys initially due to its good reputation. However, we were very lucky to have came across the exceptional services that they provided to us. We have now encouraged that anybody else looking for a mattress check out a Sleepys store.
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